0208 248 2355
Questions about your booking? Contact Us
Login
Looking for next level expedition cruising? SH Diana is just what you need! The newest addition to our fleet combines cutting-edge technology with stylish, sophisticated design, and the ship’s special ice-resistant PC6 hull means it’s able to visit some of the world's most inaccessible regions. This new generation polar class ship is our largest, and features elegant interiors – including exclusive onboard art – wide unobstructed views, a spectacular grand staircase, and dedicated expedition facilities, so you can explore the world in style and comfort.
The ship was immaculate and maintained beautifully throughout the trip. All of the staff were attentive and charming. Personal service was 5star and being a smaller ship we got into smaller ports and fjords so really felt it was like a private tour. The accommodation and all included food and premium drinks were also excellent (not like cantering ). Given all of this (& that the excursions and end of trip professional photos of sites) were included in the price made the overall price great value. The shore trips were varied and with very knowledgeable locals and the on board lectures and engaging expedition team made the time fly by. I have always been skeptical about cruising but I cannot recommend Swan Hellenic offering strongly enough. Being an expedition cruise there was focus on trips and educational activities so better for older children/adults but that’s why I selected this one. I will venture out with them again.
The experience on SH Diana is much much better than the other cruises I joined before. Not only the activities,either excurisions or on board , but also the services provided were excellent. All crews were polites, helpful and willing to serve. Foods were good and some waiters/waiters I met, I can never forget their names as they treated me like a closed family as well as honor guest. The names of the them are Adrian, Dona, Francis, Fritz, Jacycee, Roselle, Theordore.... Indeed Ryan the ship leader was also very helpful and made our trip unforgetable. Also thanks to the expedition teams for their guide and protection throughout the excursion. I also thanks to the carpenter who helped me to fix the luggage and the expedition team members who helped my wife to carry the carry on luggage during our embarkment. They also helped us to load our luggage to the Uber taxi we called even if we did not use their servies. Thanks all the crews for giving me such a wonderful trip.
Before the 9-day Arctic Cruise last month, I had never heard of Swan Hellenic. Soon after the cruise started, Anya, one of the wonderful expedition team members after learning I visited Antarctica last year (with another expedition cruise line), said that I would be very hard to please. It's true in terms of sightings and close encounters with wildlife but the Arctic offers a beautiful soul-cleansing scenery which is incomparable. I am in fact extremely pleased with everything else: the beautiful and almost new SH Diana is small but cozy. Every crew member is friendly and helpful! They not only know us by our name on the second day, they also remember our preference and sometimes even fulfill our needs without we having to ask. The expedition team is knowledgeable, hardworking and passionate with their work. When the team leader Ryan said in the orientation that he is very excited to show us the Arctic, I can really feel his enthusiasm. All activities including the zodiac landings, cruising, lectures, etc, are thoughtfully arranged to show us the Arctic from different perspectives. Yet the biggest surprise is the food. Although the menu is not an extensive one, food is tasty, never too salty or dessert too sweet, and soup is always steamy hot, something rarely achieved by other cruise lines. I am already looking at sailing with them again! Such an enjoyable experience!
I booked this cruise last minute with no knowledge of Swan Hellenic so didn’t know what to expect. The ship and trip was amazing! My state room was beautifully appointed and extremely roomy compared to other balcony state rooms on other ships. The staff was amazing. The expedition people did a fabulous job. The food service was also delicious and that staff was incredible too. They learned our names immediately and addressed us individually. My steward was very nice and extremely competent. There were no negatives on this trip. The ship was very well appointed and comfortable. Because of the small size I was able to meet and get to know numerous other cruise passengers as well as as staff. The captain was also very accessible and had a fabulous sense of humor. All of the staff seem very knowledgeable and seem to absolutely love their jobs! I have nothing but accolades for the whole trip.
We booked this cruise about a month before departure, and our agent’s package included flights. We prefer to arrive a day or two early when taking an international flight, but we were not offered that option. This caused us some stress, but luckily our flight was on time and we took a taxi to the port. We arrived at 11am and were able to board immediately. Within ten minutes we, and our suitcases, were in our cabin. The balcony cabin was spacious and had more storage space than we could use. It also had ….. a fireplace. Not a real one of course, but a realistic electronic version. It didn’t provide any heat, but added a comfortable ambiance to the room. The bathroom was fine, apart from a rather odd drainage system in the shower which soaked the bath mat and part of the floor. SH Diana is a small ship which accommodates just under 200 guests. On our cruise there were only 90 passengers. Thirty, like us were Canadians, another 30 were a group of Americans who had their own activities and dining area. The remainder were from UK, Australia and other countries. Before dinner the first night we met the expedition team who gave us an overview of what to expect on the cruise. In addition to the included tours, hikes were offered most days and when conditions permitted kayaking was also an option. There were optional tours at extra cost, but we found the included ones to be very interesting. Breakfast and lunch were buffet style, but dinner was served . The menu included a choice of four main dishes, one vegetarian, with appetizers, soup, salad and dessert. The meals were very good, although I thought lunch was not quite up to the standard of the others. For the first few days the weather was cold and windy. Twice conditions made tendering unsafe, but the decision was made to change to a port where we could dock. Tours were rerouted so we could visit the same places. I was impressed that this was achieved seamlessly. We were glad of the parkas SH provided which kept us warm and dry. Unfortunately they ran out of medium size, so I had a large which came down almost to my knees. The staff were unfailingly helpful and polite. Our cabin steward Christian was a gem and the waiters, especially Nino were attentive. We were never waiting for wine or water and many of the staff knew our names within the first couple of days. The weather improved as we approached Iceland. We had an opportunity to cross the Arctic Circle and also a whale watching cruise was included. Evening entertainment was provided by a talented pianist and the expedition team organized game shows on two occasions. We had a late flight so although we had to vacate our cabin by 8am we could stay on board until 12:15 when we had an included shuttle to the airport. I hope we will have the opportunity to travel with Swan Hellenic again, may be to Antarctica.
The ship was immaculate and maintained beautifully throughout the trip. All of the staff were attentive and charming. Personal service was 5star and being a smaller ship we got into smaller ports and fjords so really felt it was like a private tour. The accommodation and all included food and premium drinks were also excellent (not like cantering ). Given all of this (& that the excursions and end of trip professional photos of sites) were included in the price made the overall price great value. The shore trips were varied and with very knowledgeable locals and the on board lectures and engaging expedition team made the time fly by. I have always been skeptical about cruising but I cannot recommend Swan Hellenic offering strongly enough. Being an expedition cruise there was focus on trips and educational activities so better for older children/adults but that’s why I selected this one. I will venture out with them again.
The experience on SH Diana is much much better than the other cruises I joined before. Not only the activities,either excurisions or on board , but also the services provided were excellent. All crews were polites, helpful and willing to serve. Foods were good and some waiters/waiters I met, I can never forget their names as they treated me like a closed family as well as honor guest. The names of the them are Adrian, Dona, Francis, Fritz, Jacycee, Roselle, Theordore.... Indeed Ryan the ship leader was also very helpful and made our trip unforgetable. Also thanks to the expedition teams for their guide and protection throughout the excursion. I also thanks to the carpenter who helped me to fix the luggage and the expedition team members who helped my wife to carry the carry on luggage during our embarkment. They also helped us to load our luggage to the Uber taxi we called even if we did not use their servies. Thanks all the crews for giving me such a wonderful trip.
Each cabin welcomes you with a bottle of Champagne (75cl – Premium Suites, Suites, Junior Suites/37.5cl – Balcony, Oceanview) and there’s also free Wi-Fi, personal safe, and a pair of Nikon Prostaff 3S 10x42 binoculars to help you watch out for wildlife!
Amenities also include a smart HDTV, individually-controlled air-conditioning, stocked minibar with snacks, soft drinks & beer, Illy Espresso coffee machine with pods, kettle and Kusmi tea bags, towels for cabin, pool and gym, bathrobe, bedroom slippers, and toiletries by Lajatica.
When it comes to dining on your expedition cruise, our ships have a variety of welcoming venues.
From the gourmet offerings of the Swan Restaurant, and the Pool Bar & Grill’s delicious dishes, to the relaxed tapas-style dining of the Club Lounge, you’ll find exquisite cuisine, skillfully prepared by top chefs.
Plus, our carefully curated in-room menu offers a relaxing dining experience in the comfort of your own stateroom
If you are looking to experience the remote Polar regions or explore truly off-the-beaten path destinations and cultures of our spectacular planet, then you are in great company. Swan Hellenic exists to provide its guests with authentic, intimate and unforgettable moments in extraordinary locations and remote landmarks.
SH Diana has been designed for immersive experiences, with extensive outside deck areas, multiple observation points and bright, open and relaxing public spaces with unobstructed views.
Take time to indulge and invigorate your senses…
Please note: there are no dedicated children's facilities on board.
