0208 248 2355
Questions about your booking? Contact Us
Login
Queen Victoria will delight you with her special appeal, where elegance and unique features combine seamlessly with outstanding hospitality. You’ll discover an extraordinary way to see the world.
From the moment you step on board, you're immersed in an enchanting world of pleasure and escapism. Pass leisurely days soaking up the sunshine or gazing out at the tranquil ocean from her light-filled Winter Garden. Learn something new with our Cunard Insights speakers, or simply unwind with a good read. As evening falls, choose from a delectable array of dining options, and enjoy world-class entertainment in the Royal Court Theatre. On Queen Victoria the freedom to create your perfect trip is all yours.
This is our second Cunard, Queen Victoria cruise in December, the first taken 2 years ago so I feel I can compare them. Our embarkation was very quick and straight forward. Our outside cabin was clean and spacious; it had plenty of hanging space but lacked shelves. The bathroom was bright and had plenty of top quality products - shampoo, shower gel etc. The only problem was that there was no shelf to have them on while showering so we had to resort to putting them on the floor which wasn't ideal and certainly a safety hazard while the ship was moving. We did have a problem with the drainage of the shower causing overflowing and it was fixed on a second attempt. We had dinner in the restaurant but after a few evenings we decided to eat in the buffet for all our meals. Mainly because we didn't want to sit for about 2 hours for a meal. The food was plentiful with a huge choice and we hardly eat the same thing whilst on board. In comparison to my last cruise 2 years ago Cunard have upped their game when providing Vegan options. Two years ago there were rarely hot vegan options in the buffet for lunch and evening meal but this time I was spoilt for choice - Well done Cunard! Throughout the day we were had a variety of activities to enjoy as well as the beautiful rooms to read and relax in. We were never bored and loved the quiet and elegant settings with the Christmas decorations. I wasn't a fan of the entertainment staff wearing their own clothes- I would have preferred them wearing some kind of uniform so you can identify them around and about the ship. Evening entertainment was hit and miss. Some of the shows by the Cunard company were a bit old fashioned and cheesy but the guest performers were very good as well as the various singers, groups and musicians playing every night in different venues. As we had OBS we took some of the ships excursions which were very good and definitely not a "buying trap" as seen in other cruise excursions we have done in the past. We found some of the staff rather indifferent, rarely smiling and just doing their job (bar staff and lunch stewards) this is in comparison to our previous cruise experience when we were overwhelmed by the staff service. The presence of the Spa staff standing by the lifts to promote their products and services everyday was annoying and we believe if their prices of treatment in the Spa were nearer to a normal price we would have used the it. All in all the cruise was enjoyable yet I won't be rushing to book another cruise as I felt the service was not as good as other cruise lines we have used.
I joined Queen Victoria in Fort Lauderdale for the last two weeks of her 2025 Grand Voyage circumnavigating South America, this piece getting back to the UK from Fort Lauderdale. Embarkation was a slog - big lines to get through security and then to check in, but they did move reasonably quickly. I'm not sure how many joined the ship in FLL, but it appeared that we all arrived at the port to board at the same time (I arrived ~30 minutes before my scheduled arrival time, but the line kept getting longer after I arrived.) A few unfortunate things happened that were entirely out of Cunard's control - the weather the first few days was rough, and we missed our port call into Bermuda due to the weather (the wind made it unsafe to get out of the harbour), but the missed port stop was replaced by an extra day in Ponta Delgada in the Azores. Communication on both (the missed port stop and the extra day in Azores) was prompt and extensive - it was announced over the tannoy, which announcement was then followed up with a letter to the cabin. We did have 7 straight sea days, instead of the 3 and then 4 scheduled, but as always, Cunard did an excellent job at providing entertainment during the day and into the evening. The Insights speakers that I saw were solid, and the rest of the activity options seemed to be well attended, from what I saw. (I cruise to relax, so I generally take my knitting and my book and find a corner to while away the hours, so I can't speak to most of the activities.) I didn't attend any of the main theatre shows, but I did attend quite a few of the concerts done by Aileen and Sticks, the Irish folk duo who played in the pub or the Winter Garden most evenings. The service on QV was wonderful. I was last on board in February 2024 (which was my first time on board), and multiple staff members remembered me and greeted me by name when I boarded this time. Staff greeted you by name by the second or third time you entered a venue, remembered your regular order, and were always friendly and smiling. One particular incident stands out - I attended afternoon tea on the last sea day, arriving about 30 minutes after the start. They found me a spot at a shared table, and the waiter who escorted me to the table made sure that I had tea, sandwiches, cakes, and scones brought pretty much immediately, and checked in with me a number of times to make sure that I had everything I needed. I had never seen this waiter around before, he just took it on himself to make sure that I had a wonderful final tea experience. And that's just one of many such experiences that I had over my two weeks on board. The food was overall pretty good. The menus in the Britannia Restaurant were occasionally a bit boring, but there was always something to have in the Lido buffet if the MDR didn't suit. I never felt like I needed to venture to one of the specialty restaurants, nor pay for a supplemental item. The Lido's themed dinners (German, American, British, Indian...) were well received, and I very much enjoyed them. Disembarkation was a breeze. Cunard brought UK Border Force agents on board in the Azores, and they did the passport checks on board during the last 3 days of the crossing, so we were able to just walk off the ship. The luggage hall was a zoo, but that's because many of the people on board had been on board for up to 78 days, and so had a lot of luggage (one woman told me that she had had to go down to the purser's desk to get additional bag tags, because they had 'only' provided 4, instead of the 8 that they required,) and many of the cabins I walked past on the last night had 4+ suitcases sitting outside waiting to be picked up. One thing to remember, though, is that QV, like other Cunard ships, puts the clocks ahead at midday on eastward voyages, which makes the days that much shorter. In summary, I had a wonderful time, and if budget and vacation time permitted, I would be back on board QV in a shot.
We've travelled on the ship before but this was the longest journey, with most sea days. Our trip covered part of the cruise, from Southampton to Rio. We thoroughly enjoyed the ship, both public areas and our cabin. Some fellow guests were commenting that the ship is getting a bit 'tired' but we really didn't feel that. There did seem to be some areas of the ship that were cold/draughty, whilst other places were overly warm. The standards of service were we felt of good standard (as they have been previously) and staff were in the main friendly and helpful. Given there were many sea days, the day time activities were excellent, plenty of options, all well presented and undertaken. Evening entertainment was variable; some shows were very good, others not so much - but not terrible. We took a couple of excursions and both were good. It was also useful that the ship laid on, free, shuttle buses where required. The real downside was the food. We always ate in the Britannia Restaurant and never visited the Lido (buffet). Menu choice was limited, portions were very small, food was often cold. On some days, lunch was fine but the majority of dinners were disappointing [meals on a recent Ambassador cruise had been better]. Many fellow passengers told us that the food in the Lido was much better. We noticed that, compared to previous cruises on the ship, most meals in the Pub are now chargeable as an extra. Our other complaint is the price of drinks, which are very expensive. It was noticeable that very few people seemed to be drinking - except for 1 day when all beer was advertised as being at a discount! The disappointing dinners and drink prices did however help us avoid putting on too much weight so maybe a blessing in disguise! Despite our disappointment at the food, and drink prices, we really enjoyed the cruise and were sorry to disembark.
I almost gave this cruise a five star review except for a few tiny niggles. And they were: 1) the shower: how difficult would it be to fit hand held showers? 2) the entertainment director who’s obviously been imported from Butlin’s 3) the hairdressers who have insufficient experience 4) the IT which is ludicrously expensive. But the pros definitely outweigh the cons. The ship is elegant and stylish; the cabins are a decent size as are the balconies; the food is good; the crew are very helpful; the lectures are excellent; the entertainment is OK save for the attempt at panto which was cringe making and embarrassing. Very few children. But many passengers travelling alone. No waiting for the lifts and they were all working. Great that bridge was available and well attended. Embarkation and disembarkation were perfect. No waiting, no congregating. Yes there was an outbreak of Norovirus but the crew went into action immediately with disinfectant. I would certainly recommend this cruise but try organising your own shore experiences as Cunard’s are costly.
This is our second Cunard, Queen Victoria cruise in December, the first taken 2 years ago so I feel I can compare them. Our embarkation was very quick and straight forward. Our outside cabin was clean and spacious; it had plenty of hanging space but lacked shelves. The bathroom was bright and had plenty of top quality products - shampoo, shower gel etc. The only problem was that there was no shelf to have them on while showering so we had to resort to putting them on the floor which wasn't ideal and certainly a safety hazard while the ship was moving. We did have a problem with the drainage of the shower causing overflowing and it was fixed on a second attempt. We had dinner in the restaurant but after a few evenings we decided to eat in the buffet for all our meals. Mainly because we didn't want to sit for about 2 hours for a meal. The food was plentiful with a huge choice and we hardly eat the same thing whilst on board. In comparison to my last cruise 2 years ago Cunard have upped their game when providing Vegan options. Two years ago there were rarely hot vegan options in the buffet for lunch and evening meal but this time I was spoilt for choice - Well done Cunard! Throughout the day we were had a variety of activities to enjoy as well as the beautiful rooms to read and relax in. We were never bored and loved the quiet and elegant settings with the Christmas decorations. I wasn't a fan of the entertainment staff wearing their own clothes- I would have preferred them wearing some kind of uniform so you can identify them around and about the ship. Evening entertainment was hit and miss. Some of the shows by the Cunard company were a bit old fashioned and cheesy but the guest performers were very good as well as the various singers, groups and musicians playing every night in different venues. As we had OBS we took some of the ships excursions which were very good and definitely not a "buying trap" as seen in other cruise excursions we have done in the past. We found some of the staff rather indifferent, rarely smiling and just doing their job (bar staff and lunch stewards) this is in comparison to our previous cruise experience when we were overwhelmed by the staff service. The presence of the Spa staff standing by the lifts to promote their products and services everyday was annoying and we believe if their prices of treatment in the Spa were nearer to a normal price we would have used the it. All in all the cruise was enjoyable yet I won't be rushing to book another cruise as I felt the service was not as good as other cruise lines we have used.
I joined Queen Victoria in Fort Lauderdale for the last two weeks of her 2025 Grand Voyage circumnavigating South America, this piece getting back to the UK from Fort Lauderdale. Embarkation was a slog - big lines to get through security and then to check in, but they did move reasonably quickly. I'm not sure how many joined the ship in FLL, but it appeared that we all arrived at the port to board at the same time (I arrived ~30 minutes before my scheduled arrival time, but the line kept getting longer after I arrived.) A few unfortunate things happened that were entirely out of Cunard's control - the weather the first few days was rough, and we missed our port call into Bermuda due to the weather (the wind made it unsafe to get out of the harbour), but the missed port stop was replaced by an extra day in Ponta Delgada in the Azores. Communication on both (the missed port stop and the extra day in Azores) was prompt and extensive - it was announced over the tannoy, which announcement was then followed up with a letter to the cabin. We did have 7 straight sea days, instead of the 3 and then 4 scheduled, but as always, Cunard did an excellent job at providing entertainment during the day and into the evening. The Insights speakers that I saw were solid, and the rest of the activity options seemed to be well attended, from what I saw. (I cruise to relax, so I generally take my knitting and my book and find a corner to while away the hours, so I can't speak to most of the activities.) I didn't attend any of the main theatre shows, but I did attend quite a few of the concerts done by Aileen and Sticks, the Irish folk duo who played in the pub or the Winter Garden most evenings. The service on QV was wonderful. I was last on board in February 2024 (which was my first time on board), and multiple staff members remembered me and greeted me by name when I boarded this time. Staff greeted you by name by the second or third time you entered a venue, remembered your regular order, and were always friendly and smiling. One particular incident stands out - I attended afternoon tea on the last sea day, arriving about 30 minutes after the start. They found me a spot at a shared table, and the waiter who escorted me to the table made sure that I had tea, sandwiches, cakes, and scones brought pretty much immediately, and checked in with me a number of times to make sure that I had everything I needed. I had never seen this waiter around before, he just took it on himself to make sure that I had a wonderful final tea experience. And that's just one of many such experiences that I had over my two weeks on board. The food was overall pretty good. The menus in the Britannia Restaurant were occasionally a bit boring, but there was always something to have in the Lido buffet if the MDR didn't suit. I never felt like I needed to venture to one of the specialty restaurants, nor pay for a supplemental item. The Lido's themed dinners (German, American, British, Indian...) were well received, and I very much enjoyed them. Disembarkation was a breeze. Cunard brought UK Border Force agents on board in the Azores, and they did the passport checks on board during the last 3 days of the crossing, so we were able to just walk off the ship. The luggage hall was a zoo, but that's because many of the people on board had been on board for up to 78 days, and so had a lot of luggage (one woman told me that she had had to go down to the purser's desk to get additional bag tags, because they had 'only' provided 4, instead of the 8 that they required,) and many of the cabins I walked past on the last night had 4+ suitcases sitting outside waiting to be picked up. One thing to remember, though, is that QV, like other Cunard ships, puts the clocks ahead at midday on eastward voyages, which makes the days that much shorter. In summary, I had a wonderful time, and if budget and vacation time permitted, I would be back on board QV in a shot.
From comfortable inside staterooms, to a lavish Queens Grill Duplex, complete with expansive balcony and private butler service - Queen Victoria provides something to suit every taste and budget.
Queen Grill Suites - All grades of Queens Grill and Princess Grill suites received an interior refresh during Queen Victoria’s refit, to maximise space while ensuring unsurpassed levels of elegance and comfort. In the Grand Suites, a clever configuration of furniture maximise the comfort and spacious appeal of this accommodation, creating an even more desirable sanctuary or space to entertain.
Britannia Club - The introduction of 43 new Britannia Club staterooms in prime locations on decks seven and eight feature all the hallmarks of Cunard style and comfort. Britannia Club is enhanced with premium balconies, a nine-pillow concierge menu and the freedom to dine whenever you choose between 6.30pm and 9.00pm in the new Britannia Club restaurant. This restaurant is located on deck two.
Britannia Staterooms - All Britannia staterooms feature newly designed carpets and soft furnishings, taking inspiration from Cunard’s heritage and bold colour palettes. For extra comfort, tea and coffee making facilities and new flat screen HD televisions are available in all staterooms.
Queen Victoria maintains Cunard's proud culinary traditions, with three main restaurants and the elegant new Verandah Restaurant. All offering delicious menus created by Cunard’s Global Culinary Ambassador, Jean-Marie Zimmermann.
There's also a host of alternative dining options from the relaxed Lido Buffet and Golden Lion Pub, through to a variety of tempting global cuisines.
Enrichment programs and lectures on contemporary and classical subjects are popular features on Cunard cruises. Queen Victoria covers a wide range of activities from ballroom dancing to computing lessons.
Queen Victoria provides you with a wealth of engaging experiences to keep you entertained day and night. From the glamorous Royal Night Balls, to the excitement of the Empire Casino, there's something to keep everyone happy.
The ship features a fantastic array of health and fitness facilities for passengers that wish to stay active or relax and be pampered. These include, a spa, a fitness centre, a games deck, sports courts and much more.
For younger cruise passengers, there are a number of facilities available to keep them entertained. Running primarily during the school holidays, kids clubs are available for children or teens travelling on Queen Victoria.
